David Spencer has a simple goal for Corbus, LLC. It is a goal rooted in the company’s mission.

“We want to be the firm of choice for the products and services that we offer,” the company’s senior vice president of business development says.

For nearly 20 years, Corbus has done just that.

A global solutions provider, Corbus’ reach spans nine countries on three continents, but its presence is most profound, perhaps, along the Interstate 75 corridor. Headquartered in Miamisburg, Corbus has been servicing Cincinnati clients since 1994—so much so that it opened an office at 602 Main St., downtown, in September 2011, making Cincinnati its second Ohio office and fourth in the United States. 

“We’re part of our clients’ value chain,” Chief Operations Officer Joseph Basalla says. “We are allowing our customers to focus on what they do best, and in order for them to do that, we do what we do best—for them.”

Corbus originated in 1984 as the information technology (IT) division of founder Rajesh Soin’s Modern Technologies Corporation (MTC), which was eventually sold. Corbus grew under Soin International, LLC, and continues to specialize in IT—as well as business process outsourcing (BPO)—in markets ranging from retail to manufacturing, pharmaceutical to aviation, health care to consumer-packaged goods, and oil and gas to media and publishing.

With roughly 70,000 supplier relationships, Corbus manages more than $15 billion in spending worldwide. Its local clients include one Fortune 500 company and two Fortune 50 companies, among others. 

The Cincinnati office focuses heavily on BPO services, including order-to-cash, which is the process of overseeing a business order all the way from submission to payment.

“The BPO side is significantly focused on sourcing and procurement,” says Spencer, a Springboro resident. “We do quite a bit of management right here in Cincinnati for clients.”

The Cincinnati office expanded in 2012, nearly tripling its square footage, which has allowed the company to take on larger projects and increase hiring. With approximately 150 employees, the Cincinnati location works closely with the Miamisburg headquarters.

“Being in close proximity to clients and decision-makers allows us to provide better service to them,” says Basalla, a Loveland resident with nearly 20 years of consulting experience. “It also provides for new client opportunities.”

But not just any client opportunities. 

“This organization is not designed to be a need-to organization,” Spencer says. “In other words, we are not one those organizations that’s going to run around and chase everything that moves. It’s an organization that is very focused on, as we say, being the firm of choice for the products and services that we offer. But we don’t offer everything.

“That’s a differentiator that most people don’t think about because the [IT and BPO] industry overall has gotten rather commoditized, and our differentiation is making sure we don’t get commoditized in what we offer.”

Instead, Corbus offers focused, nuanced services. 

“We don’t want to try to be everything to everybody; that’s not our offer,” Spencer says.

Above all, Corbus, which has won countless awards, seeks to drive customer satisfaction and expand its footprint in Cincinnati, across the United States and around the globe.

“We’re looking to grow,” Basalla says.